Chipotle reviews

3.4

54% would recommend to a friend

(21,613 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Sep 13, 2017
Recommend
Business Outlook

Pros

- Chipotle is a large company with a lot of tools and resources. - There are a lot of bright and talented leaders working for the company. - The company has very high standards and will push one's leadership abilities to a new level.

Cons

- The company is still recovering from the food born illness, and will be for quite some time. - The company has always struggled with turnover. This combined with the companies learning curve has damaged the quality of a lot of restaurants. - Losing their CEO Monty, along with many board members caused the company to deviate from what made it special, which was its amazing people culture.

2.0
Aug 27, 2017
Recommend
Business Outlook

Pros

Nice hourly pay compared to other fast food restaurants. Tips are also provided. Nice benefits.

Cons

Poor job training. I never got to watch the safety videos until the last week of my employment. Horrible work hours. When they first hired me, I asked for 15 to 30 hours weekly. They over hired and ended up only giving me on average 8 hours weekly. They also let me out on average two hours before my actual shift was supposed to end. Once, I stayed an extra 4 hours just to complete the food safety video.

4.0
Jun 7, 2017

"Loved my experience."

Recommend
Business Outlook

Pros

- You meet great people and truly learn how to be a part of a team - Of course, the free meals any time you're scheduled to work and the 50% discount at the store you work at on your off days (I promise, if you take advantage of this benefit as much as I did, you will hate the food after a while) - If you stay there for a year, you are eligible for tuition reimbursement, so if you are in school or have a desire to go back to school, this works for you - The pay is better than what you'd probably get at any other fast food business -They'll train you on anything that you desire, so you'll learn how the store operates; this advantage can also lead to quicker promotions (especially if you're a top performer) -The fact that there are plenty of advancement opportunities

Cons

-Strict on sick/absence policy (they will fire you if you don't follow protocol) -Various changes (this only happens if you work at a low-performing store) -Some managers play favorites (also depends on the store you work at and if you're a top/low performer; didn't happen at my main store, but when I went to visit other stores, I could see it, clearly) -Can be demanding at times if your store is understaffed; however, you'll quickly learn how to manage things after this happens a couple of times

Viewing 136 - 138 of 21,613 Reviews

Glassdoor has 22,117 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.