Pros
Flexible scheduling, paid break, and free employee meal.
Cons
Trained a certain way by one manager and quickly found out it wasn't another's way of doing things which created a lot of confusion and apparently rendered me a "low performer" where I was verbally harassed and eventually in my opinion wrongfully terminated. It seemed as if there were more managers than employees, all of which were severally under qualified and on personal power trips. Employees including myself were regularly forced to work while sick/contagious even with the presence of a doctors note, which I thought was very unsanitary. The politics were terrible, and certain people generally got to fool around in the back while the person on the line was generally forced to do everything. I was regularly told to smile immediately after my job was threatened and was verbally harassed for being slow and confused from lack of formal training. This is Chipotles idea of helping their employees.
