Chipotle reviews

3.4

54% would recommend to a friend

(21,602 total reviews)
avatar

Scott Boatwright

55% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Oct 5, 2010

Chiptole

Anonymous employee
Recommend
Business Outlook

Pros

Promotes from within. Comprehensive steps on how to go up in management. Flexible schedule. Great benefits including 401k plan, medical and dental insurance.

Cons

No follow through with management, weak at team building

2.0
Oct 2, 2010
Recommend
Business Outlook

Pros

Good Food, good Food Values, decent quality of life, get to wear jeans to work. Decent growth, comapny strong fiancially

Cons

weak upper management, constant fear of being fired for something simple. Alot of time spent working like an hourly crew member.

2.0
Oct 1, 2010
Recommend
Business Outlook

Pros

Got to work with some very genuine, down-to-earth crew folks in an environment where we all truly supported one another. Its mission, practices and food quality are commendable. There's an emphasis on being fair and generous with customers. There is basically no limit on free food during shifts, and a 50 percent discount when you're not working.

Cons

The turnover, as elsewhere in the fast-food industry, is horrendous. Coworkers are great, but the managers are overbearing, micromanaging, unprofessional, and often extremely condescending – to the point that they drove most of the talented individuals away. I've been asked to work on my break (which, even in the context of "hey could you hand me that," is still illegal and abusive). Crew members are expected to memorize and recite handouts of essential employee characteristics, as well as customer service fundamentals, which I found rather degrading. These stores want cogs; not intelligent, thoughtful people. If you are one of the latter, you will burn out.

Viewing 21571 - 21573 of 21,602 Reviews

Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.