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      Chipotle

      Engaged Employer

      Chipotle reviews

      3.4

      54% would recommend to a friend

      (21,602 total reviews)
      avatar

      Scott Boatwright

      55% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Senior management

      Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Sep 25, 2010

      The training process was all a waste of precious time and food. They treated us like a bunch of kindergarteners.

      Front line
      Recommend
      Business Outlook

      Pros

      Free Buritos and drink at lunch, like any other restaurant job.

      Cons

      You are working under a microscope. They were mostly focused on hiring Hispanics on the floor; out of 40 people who were hired, only 4 were non-hispanic. During the training week, they let all 4 of us go. Funny thing is the store managers and upper management were mostly white, black (non-hispanics). Which was surprising, since you don't need to be able to speak spanish to role a burito, or know how to operate machinery, or better yet, greet customer in a "business/office/upper class" neighborhood.

      2.0
      Sep 14, 2010

      Started out great, went downhill quick

      Service manager
      Recommend
      Business Outlook

      Pros

      Delicious food, great ethics "food with integrity", great concept of restaurant, promotions from within if you have a good GM/Area Manager

      Cons

      Low pay for the work that's expected, benefits aren't great, human resources don't take reports seriously, late hours when closing

      4.0
      Sep 10, 2010

      Great on the restaurant side, mediocre on the staff side

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Talk about job security -- you're working for a company that adds 125 restaurants a year, is trading gang busters on the NYSE, and the sales are growing in one of the worst economic crisis in years. If you do your job and do your job well, having your job disappear isn't an option. Also, you're working for a company that is doing something larger than just selling burritos and tacos, they're changing the food paradigm in the United States (and beyond). So, for that, you feel good when you go home at night. Plus the laid back attitude and relaxed work environment is still there from the old days when they were small. (For the most part.) If you work in the restaurant, you can move up the career ladder very, very easily. Because they are growing at such a quick pace they need people and they need people from within. You can roll burritos today and in a few years oversee a few restaurants. The career path for those in the restaurant is endless, the sky is the limit.

      Cons

      They are growing gang busters but not adding more head count so you'll do double the work in 2 years than you do right now. If someone quits or is fired, they generally do not replace them so others are asked to pick up the work. Those outside of the restaurant have no career path, they jog in place. The staff head count is and will stay the same. Furthermore, when they do have an opening that could be a promotion for some, they magically already have a replacement in place without generally holding interviews or making the position public. Many promotions are magically filled. They are getting better as of recent of making those positions open to all, but in actuality it seems like a front and historically they were never made available for all to apply.

      Viewing 21574 - 21576 of 21,602 Reviews
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      Glassdoor has 22,106 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.