Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 30 reviews)); "Great culture and values." ((in 26 reviews)); "The people on the team are great and always supportive." ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 14 reviews)); "Overall the office is great." ((in 9 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 26 reviews)); "poor management" ((in 12 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "The base salary is low" ((in 8 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 5 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

4.0

Jun 28, 2016

Great mission and positive outlook

Anonymous employee

Recommend

Business Outlook

Pros

- Positive impact on people's lives - Passionate employees that love the mission - Flexible work environment (employees can take classes during the day) - Great offices - Lots of transparency recently - On track for strong financials

Cons

- Lots of leadership changes (though seems to be stabilizing now) - Managers need more training and support - Some teams have limited growth opportunities

2.0

May 22, 2025

waste of time

Smb account executive

Recommend

Business Outlook

Pros

Remote position and good benefits

Cons

bad pay, toxic positivity culture, scammy product that customers don't actually like. I could go on forever

2.0

Jul 19, 2023

Soul sucking sales environment

Smb sales specialist

Recommend

Business Outlook

Pros

Benefits Working in fitness / wellness industry

Cons

Pay is insanely low and leadership admits that, boasting that “people work here for more reasons than just compensation”. Toxic positivity Very much a “what have you done for me Today” culture Very inflexible for a remote role Micromanagey Constant change to pay & expectations So many unnecessary meetings and “huddles” to essentially look over your shoulder when in reality productivity would be improved with a little room to breathe.

Viewing 43 - 45 of 289 Reviews

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Jobs at ClassPass

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Senior Acquisition Marketing Manager (Fixed-Term)

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Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

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