Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 30 reviews)); "Great culture and values." ((in 26 reviews)); "The people on the team are great and always supportive." ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 14 reviews)); "Overall the office is great." ((in 9 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 26 reviews)); "poor management" ((in 12 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "The base salary is low" ((in 8 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 5 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Jul 21, 2017

Great Company, Great People

Anonymous employee

Recommend

Business Outlook

Pros

The people who work here are some of the smartest in the industry. They're passionate and invested in the company, but everyone is also down to earth and focused on collaboration and diversity of ideas. The people who work here are a huge reason the company is so successful and why it's such an enjoyable place to work. The office offers a great atmosphere and the mission of the company is meaningful.

Cons

Some transitional growing pains that often accompany fast-growth companies. Everything can seem very fast paced so it helps to be self-motivated and proactive!

4.0

Mar 2, 2017

Customer Experience Associate

Anonymous employee

Recommend

Business Outlook

Pros

Incredible community of people, fantastic job perks, gorgeous office space.

Cons

Lack of opportunity for lateral movement outside of CX department.

5.0

Sep 14, 2016

Such a positive company

Anonymous employee

Recommend

Business Outlook

Pros

-Incredible Culture -Great Perks -Beautiful office -Everyone is SO genuinely happy and thankful to be there -CEO Payal is incredibly inspiring, accessible and savvy -You are actually making a difference and improving people's lives around the world -Open & accepting environment, definitely a byproduct of the leadership -Flexes well with the expected growing pains of a successful start-up

Cons

-Financials moving forward are uncertain (welcome to a start-up) -Should add a matching 401K, but that goes back to the financials

Viewing 61 - 63 of 289 Reviews

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Jobs at ClassPass

Product Manager

São Paulo, São Paulo

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Senior Acquisition Marketing Manager (Fixed-Term)

Rio de Janeiro, Rio de Janeiro

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Product Manager

Rio de Janeiro, Rio de Janeiro

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Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

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