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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
2.0
Jul 6, 2023

Not a long term play

Recommend
Business Outlook

Pros

cool to work in the health and fitness industry.

Cons

You are smiling and dialing through lead lists that 3-5 other AE's have already ran through in the past 12 months. Everyone you call is tired of being called. Pay here is well below market rate and they seem to know it as anytime there is a comp change (there have been two now since I started earlier this year) it's reiterated "on our culture survey folks like working here for a lot of different reasons not just pay"---breaking news the only reason anyone works is for $$$. There seems to be a lot of issues centered around the Mindbody/ ClassPass relationship. The only two times I've personally heard the CEO make statements about the company internally was sending out a message to everyone on what was supposed to be "a mental health off day" telling people not being available was inexcusable and when apparently he went back on promised changes to the PTO program and said "it would have cost $2M unexpected to honor commitments they had made to the workforce"....big red flag when orgs micromanage to this level, underpay, and are consistently cutting back on benefits. Very toxic positivity and you better be drinking the koolaid and buying into that culture immed.

5.0
May 24, 2023
Recommend
Business Outlook

Pros

1. good people 2. values employees' health 3. best products and services

Cons

During this time period, the marketing is still unstable.

Viewing 76 - 78 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.