Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 28 reviews)); "The benefits are good:" ((in 26 reviews)); "ClassPass is really good at hiring Genuinely good people." ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 13 reviews)); "Great team" ((in 11 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 22 reviews)); "poor management" ((in 11 reviews)); "The base salary is low" ((in 10 reviews)); "The pay is horrible and commission is horrible" ((in 5 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Mar 5, 2020

Great company to work for

Partner development

Recommend

Business Outlook

Pros

It's a great culture here. They want everyone to succeed in and out of work. I really do appreciate getting a job like this in Missoula, MT.

Cons

The cons are just part of any sales job and the learning curve is a challenge. They give you every opportunity to succeed here, it's just a matter of getting enough production

4.0

Mar 5, 2020

New Hire Review

Cx associate

Recommend

Business Outlook

Pros

Unlimited cold brew and working from home on occasion is a plus.

Cons

Never fully informed when there are adjustments made to certain policies so you are left scrambling when customers ask about certain things.

4.0

Mar 5, 2020

Amazing company to work for

Corporate sales, account executive

Recommend

Business Outlook

Pros

Great team, filled with smart hard-working people with great leadership. The company is going places!

Cons

pay and commission could be better.

Viewing 184 - 186 of 289 Reviews

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