Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "Great culture and values." ((in 27 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 16 reviews)); "Great team" ((in 12 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 23 reviews)); "poor management" ((in 11 reviews)); "The base salary is low" ((in 10 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 5 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Nov 17, 2019

Amazing company with a very bright future!

Anonymous employee

Recommend

Business Outlook

Pros

-Job Love: I’m on the corporate team and couldn’t be happier. Everyone is all in and extremely committed. The leadership team is exceptional and continually making changes to improve. I love what I do, look forward to Monday’s, and take complete ownership of my role. This is rare in the corporate world and I feel lucky to be on team ClassPass! -Benefits: The best benefits I’ve seen! -Continuing Education: Endless opportunities -Culture: The best culture I’ve experienced!

Cons

None that I can think of, I am extremely happy here.

5.0

Nov 9, 2019

Positive Recruiting Experience

Customer experience associate

Recommend

Business Outlook

Pros

The interviewer was well educated on the company, very friendly and easy to talk to. I was given clear, straight forward advice and information regarding the role being offered. I left the interview feeling positive, confident and eager to pursue this position as soon as possible. The company was quick (less than a week) to make a decision and very communicative during the process. I had a positive recruiting experience and I am so glad I attended this hiring event.

Cons

None regarding the recruiting process.

3.0

Oct 29, 2019

Been awhile, but had a so-so experience

Anonymous employee

Recommend

Business Outlook

Pros

At the time, ClassPass employees could take classes during hours (provided you got your work done), flexible vaca policy and most of the women in leadership roles were amazing to work with and such great assets to the company

Cons

At the time, lots of internal changes, perks taken away, mass lay offs done really unprofessionally, no 401K match, expensive health insurance

Viewing 199 - 201 of 289 Reviews

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Senior Acquisition Marketing Manager (Fixed-Term)

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Senior Acquisition Marketing Manager (Fixed-Term)

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Senior Software Engineer, Backend (Remote)

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