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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

289 reviews
1.0
Jun 23, 2016

Not the best place to be

Anonymous employee
Recommend
Business Outlook

Pros

Unlimited PTO, casual dress code. A majority of the company is under 30 and maintain close friendships outside the office.

Cons

ClassPass started off as a fun startup with lots of promise, but after the constant changes in staff and business model it became a miserable place to work. There were once a lot of perks (free unlimited ClassPass membership, catered meals, etc.) but once leadership took those away, we were just left with a low salary and long work hours. Promotions were hard to come by and when there was an opening, they promoted people with less experience and professionalism. ClassPass always promoted transparency but only when it suited them. Everything was all for show. They favored "yes" people and chastised those who spoke up and as a result, people just kept their heads down. Many of the changes to the business model felt deceptive to the consumer as well as to the studio partners. With the large number of people who have left, been laid off, or fired in the past few months it seems that more people are finally seeing that this place wasn't as great as it once appeared.

3.0
Jun 16, 2016

Struggling

Anonymous employee
Recommend
Business Outlook

Pros

- Bright employees passionate about the product - Market leader in space

Cons

- Constant restructuring - Struggling to survive with the pricing economics it created - Underpays across the board

5.0
May 4, 2016
Recommend
Business Outlook

Pros

Excellent work-life balance, fun product, interesting technical problems, modern tech stack, competitive compensation, free access to online learning resources (egghead.io & codeschool), even mix of mid-level and senior engineers, interview process favors live-coding rather than whiteboard hazing, transparent compensation expectations via angel-list

Cons

Meetings cut into individual contributors' time a bit too much. Benefits could be better (no catered food, health insurance provider requires prior authorization for minor services).

Viewing 274 - 276 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.