Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "The benefits are good:" ((in 23 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 15 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 10 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 23 reviews)); "The base salary is low" ((in 11 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

1.0

May 2, 2016

Company has (had?) potential but it's being run to the ground.

Anonymous

Recommend

Business Outlook

Pros

Good benefits.. but this is typical for most startups. Work life balance is good.. to the point of being too "good" in that the entitled and overwhelmingly young millennial employees seem to forget the work part.

Cons

Full of amateurs. Managers and department heads don't know what they are doing and the few that do are either silenced or leave. Weak engineering, product and design teams. Business model changes day to day. Unsustainable product. Future outlook of the company and business as a whole is very shaky.

2.0

Apr 20, 2016

Going Down

Anonymous employee

Recommend

Business Outlook

Pros

- free classpass is nice in nyc - vacation is technically unlimited

Cons

-salaries are not competitive for anyone who isn't c-level -mgmt is fairly rudderless. they bring in a bunch of high level folks with sexy backgrounds and tout how they are going to change this or that. then most of those folks end up being lackluster. then they bring in more senior folks and it's unclear who does what. - clicky environment. there is an element to the non-tech staff that is kinda holier than thou about working out and health and what not.

1.0

Apr 5, 2016

Not a good choice

Account associate

Recommend

Business Outlook

Pros

Work life balance and comfortable office with fun basic perks

Cons

Really bad management, managers with no experience

Viewing 277 - 279 of 289 Reviews

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Jobs at ClassPass

Product Manager

São Paulo, São Paulo

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Senior Acquisition Marketing Manager (Fixed-Term)

Rio de Janeiro, Rio de Janeiro

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Product Manager

Rio de Janeiro, Rio de Janeiro

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Senior Acquisition Marketing Manager (Fixed-Term)

São Paulo, São Paulo

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Senior Software Engineer, Backend (Remote)

São Paulo, São Paulo

View job