Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 304 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "Great colleagues and a big team to learn" ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 88 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Guarulhos , Campinas , Rio de Janeiro , Duque de Caxias , São Paulo

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 4, 2026

More than salary

Anonymous employee

Recommend

Business Outlook

Pros

A lot of fringe benefits like staff discount, festival gifts, team building activities (and generous dining budget)

Cons

Work life balance could be better despite being a 24x7 business running globally

3.0

Feb 2, 2026

Good benefits/union

Courier driver

Recommend

Business Outlook

Pros

Union, benefits, vacations, sick days, floating holidays, 1 1/2 overtime, occasional 2x pay.

Cons

Rarely have enough people to do the work, always forced to stay late. Frequent lay offs even though we are busy.

5.0

Feb 2, 2026

Very supportive. Diverse, multi cultural. The management are fab, understanding and respectful.

Customer service

Recommend

Business Outlook

Pros

Good work life balance, being valued and appreciated.

Cons

Lots of call handling, calls are back to back.

Viewing 85 - 87 of 4,096 Reviews

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