Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 281 reviews)); "good pay and with incentives" ((in 212 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 117 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Guarulhos , Campinas , Rio de Janeiro , Duque de Caxias , São Paulo

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 2, 2026

Too little payment for the job

Customer care specialist

Recommend

Business Outlook

Pros

* Great team * Interesting things to do

Cons

* Too late * Low salary for the level

3.0

Jan 28, 2026

Review

Warehouse worker

Recommend

Business Outlook

Pros

Adequate Benefits Training In House Career Advancement

Cons

Management Politics Reduced Emplyee Appreciatio Post Strike Mistrust

3.0

Jan 27, 2026

Lack of Communication and Inconsistent Employee Treatment

Customs entry writer

Recommend

Business Outlook

Pros

Benefits are great!! Maternity leave

Cons

Required to work alone in the office during a snowstorm at 35 weeks pregnant despite requesting remote work (the role is fully remote-capable and coworkers were allowed to leave). Safety concerns were not taken seriously, and I was told I could not go home due to being “in training,” even though all work and communication could have been done remotely.

Viewing 88 - 90 of 4,096 Reviews

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