Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 303 reviews)); "Good pay and thats it" ((in 218 reviews)); "great international environment and people" ((in 173 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

São Paulo , Guarulhos , Rio de Janeiro , Campinas , Duque de Caxias , Santos , São Bernardo do Campo , Louveira , Itaquaquecetuba , Cajamar , Brasília , Salvador , Goiânia , Queimados , Contagem , Barueri , Ribeirão Preto , Manaus , São José dos Pinhais , Curitiba , Itatiaia , Buenos Aires , Campina Grande do Sul , Triunfo , Fortaleza , Varginha , Serra , Jundiaí , São José dos Campos , Caraguatatuba

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,099 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Oct 13, 2021

Great Benefit but...

Key account executive

Recommend

Business Outlook

Pros

Appreciation from top management Company Benefit Yearly Bonus Internal Training

Cons

Management doesn't welcome thier staff to provide negative feedback on them If you do so, please be prepared to face consequences. Most of the leaders pretend to be very positive and supportive but they play politics behind the doors

1.0

Aug 31, 2021

Good Entry Level Pay, Good Managers are Hard to Find

Inside sales representative

Recommend

Business Outlook

Pros

Pay and benefits are adequate to the role, especially if you're starting right out of college. Co-workers are usually friendly and helpful to one another.

Cons

- Managers play favorites, micromanage and shirk their own mistakes to those they manage (zero accountability). - They don't care about their customers, money is money and their customer experience his horrendous and very disheartening if you actually care about your book of business (even if accounting messes up their cost and they're forced to pay more than what they agreed post shipping or not caring if 20k worth of shipped goods are lost, broken or mishandled). - The odd hours based on time zones really hurts your internal clock and your social relations outside of work. (Imagine waking up at 4 am just to clock in at 6 to make warm calls...).

3.0

Aug 11, 2021

Not a terrible place

It product specialist

Recommend

Business Outlook

Pros

The experience will vary by department, team, and manager. I liked the people that I worked with and supported, plus the benefits were not bad. However, there are also many people who aren’t trustworthy here. Also there are times when they expect you to work long hours. If you speak up or bring up something you don’t like they will find any excuse to replace you. So I wouldn’t recommend this place for long term or someone who wants to change things. Get your experience, keep your head down and leave when you find something better.

Cons

Close minded old management that like the things the way they are even if it creates more work for the employees. Some VPs should not be working there anymore and need to retire already.

Viewing 127 - 129 of 4,099 Reviews

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