Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

São Paulo , Guarulhos , Rio de Janeiro , Campinas , Duque de Caxias , Santos , São Bernardo do Campo , Louveira , Itaquaquecetuba , Cajamar , Brasília , Salvador , Goiânia , Queimados , Contagem , Barueri , Ribeirão Preto , Manaus , São José dos Pinhais , Curitiba , Itatiaia , Buenos Aires , Campina Grande do Sul , Triunfo , Fortaleza , Varginha , Serra , Jundiaí , São José dos Campos , Caraguatatuba

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Aug 14, 2025

Good far outweighs the meh

Sales development representative (sdr)

Recommend

Business Outlook

Pros

Employees are recognized for extra effort and high performance on a regular basis. Free lunch day every month or so. Coaching happens often. Fast career advancement to higher sales tiers. Wonderful and tight knit work culture. Supportive culture. Monthly bonuses. Additional bonus campaigns are clearly described and are achievable. Leads are often of good quality and professional. Multilingualism is a plus but isn’t compensated through base pay. However, this skill allows for higher lead inflow and which allows you to hit KPI’s and bonuses easier and faster. Possibly outdated information but after the initial training period and as long as you hit your KPIs you will be allowed to work from home 2 days every week (Thursdays and Fridays) - lee in mind this information was for the year 2024 and may have changed since the implementation of tariffs. (it likely has)

Cons

Monotonous work (its a grind for someone who prefers dynamic work)

2.0

Aug 8, 2025

Toxic environment

Customs agent

Recommend

Business Outlook

Pros

I did over the time I worked there have a couple of lovely senior agents & supervisors who actually treated their agents kindly & fairly and I remember them fondly.

Cons

Some supervisors are so spiteful, childish & two-faced, it’s unbelievable that they are allowed to continue in their roles despite all the many, many claims of bullying that they have had made against them so from that you can only assume that at best management don’t care or at worse are as bad as the supervisors themselves. It appears that the requirements to be a supervisor are 1) to be young & bimbo-ish, 2) to be childish & giggly 3) to be lazy & 4) to be mean, spiteful & back stabbing.

4.0

Aug 8, 2025

Great place to work

Legal

Recommend

Business Outlook

Pros

They score high in their incentives to motivate employees and have high employee satisfaction strategies. Many employees have been with the company for 10 plus years.

Cons

Salary range is lower than industry standards and limited opportunities for growth.

Viewing 193 - 195 of 4,096 Reviews

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