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      DHL Express

      Part of DHL

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      DHL Express reviews

      3.8

      71% would recommend to a friend

      (4,102 total reviews)
      avatar

      John Pearson

      78% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jul 31, 2023

      Just your average call centre

      Customer care
      Recommend
      Business Outlook

      Pros

      -Good office location - Some nice work colleagues - 50/50 Hybrid (Use to be 100% WFH)

      Cons

      - Very KPI driven - Zero room for profession - Understaffed - High turnover in Customer Service - No Flexibility (Scheduled breaks, lunch etc) and results in a lot of Sick Leave cause people can’t get time off - Leave approval needs to be done at least 7-12 month in advance - Lack of training and up skilling - Pay is standard call centre - Monthly Incentive for FT employees is hard to get because of unrealistic expectations on department KPI’s when they don’t have enough staff to even reach the targets in the first place.

      Viewing 250 - 252 of 4,102 Reviews
      Related searches: DHL Express jobs | DHL Express salaries | DHL Express benefits | DHL Express interviews
      ReviewsDHL Express reviews

      Glassdoor has 6,185 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.