DHL reviews

3.8

72% would recommend to a friend

(3,341 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 23, 2008
Recommend
Business Outlook

Pros

It is a global company that will give you a good start in the business.

Cons

Absolute incompetence and complacency. Benefits are terrible even though HR keeps stting how great they are, and oh by the way the Express portion of the business is falling apart.

1.0
Jul 19, 2008
Recommend
Business Outlook

Pros

The best thing about this job is that I am outside all day long. I also really enjoy all of my customers.

Cons

Oh, where shall I begin? The biggest downside is the constant uncertainty of DHL's future here in our wonderful country. We are being told DHL isn't going anywhere, your jobs are ok. Ha!! We have closed many locations already with more to come. It's just a very unpleasant experience right now.

2.0
Nov 5, 2025

It is all going down

Recommend
Business Outlook

Pros

Big company, in theory, lot of areas to get experience and grow.

Cons

For the last 4 years my manager is blocking my promotion with really bad excuses, such as: he need to know me better, or, (he borrowed me to another team to work for them as they were short of employees) you were working for other team therefore I cannot promote you as you were not working for my team (acting like it was my decision), or that I am missing a certificate which he called "useless" and "waste of money" when I asked if company could pay for it - but it was not a problem to use it against me. HR are aware of this, but as they said: that is not right, but this is strictly the manager's decision". With the company policy to hire almost only in India, there are no opportunities locally, so it is either start looking for a job outside or stay hoping for a change. Moving to other business units is also almost impossible. I had a couple of meetings regarding that, but they do not recognise skills and experience gained in other parts of our organisation, and rather hire externally or inside their business unit.

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DHL Response
7mo
Dear colleague, Thank you for sharing your experience and for your long-term commitment to DHL. We’re glad to hear you recognize the size and diversity of our organization and the potential for growth and learning across different areas. We’re truly sorry to hear about the challenges you’ve faced regarding career progression and internal mobility. Your feedback is important, and we take concerns about fairness and transparency seriously. We are continuously working to improve our talent development processes and ensure that opportunities are accessible and based on merit. Your insights help us identify areas where we need to do better, and we appreciate your honesty. Thank you for being part of our team and for helping us grow. Greetings to all in Prague, Your DHL Team
Viewing 55 - 57 of 3,341 Reviews

Glassdoor has 6,445 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.