DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 17, 2024
Recommend
Business Outlook

Pros

Employees' Input are valued Employees' wellbeing is a priority

Cons

Hybrid - have to come into the office weekly.

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DHL Response
2y
Dear colleague, We're delighted to receive your positive feedback about your experience as an HR Coordinator at DHL Group in Ryton! We deeply value the input of our employees and prioritize their well-being. Your satisfaction and comfort in the workplace are paramount to us, and we're committed to creating an environment where everyone feels heard and supported. Regarding the hybrid work model, we understand your concerns and appreciate your advice. Rest assured, we continuously strive to adapt and evolve our practices to meet the needs of our team members. Your feedback is invaluable in guiding our decisions, and we'll certainly consider your suggestions as we move forward. Thank you for being an essential part of our team, and we look forward to continuing to support your success at DHL Group! Your DHL Team
1.0
Feb 5, 2024

Toxic

Recommend
Business Outlook

Pros

Cool office, and some cool employees from other deprtaments not from audit.

Cons

Toxic work environment, condescending “leadership”, it’s basically a call center since they require 50 outbound calls a day while expecting you to collect

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DHL Response
2y
Dear colleague, We are deeply sorry to hear about your negative experience. We apologize for any toxicity and condescending behavior you have encountered. This is not reflective of our values or the work environment we strive to create. We take your concerns seriously and assure you that we have procedures in place to address such issues. We will conduct a thorough investigation into the Audit department, to ensure a fair workplace. Please know that your feedback is valuable to us, and we appreciate your courage in bringing these concerns to our attention. We are committed to creating a positive and respectful work environment for all employees. Thank you for your honesty, and we will take immediate action to rectify the situation. Best regards, Your DHL Team
1.0
Dec 7, 2023

Avoid!!!!!

Recommend
Business Outlook

Pros

If you're happy with being grateful for a job

Cons

eCommerce review: No structure, No growth and development. No recognition. Not a safe place. Employee cars are broken into frequently with no care or support from the company. Senior Management team is non supportive to floor supervisors and operation managers. Hush money raises are given when concerns are addressed

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DHL Response
2y
Dear colleague, We sincerely apologize for the negative experience you had with our company. Your concerns about the eCommerce umbrella are disheartening, and we take them seriously. Safety and employee well-being are top priorities, and it's regrettable to hear about issues with car break-ins and a lack of support. We are committed to investigating these matters further to address any deficiencies. Your feedback on recognition and growth opportunities is noted, and we understand the importance of a positive and supportive work culture. If there are specific incidents you'd like us to examine further, please contact our HR department. We are actively working on making improvements, and hopefully, you will see positive changes soon. Your DHL Team
Viewing 67 - 69 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.