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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,343 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jul 15, 2023

      Horrible place to work

      Mail clerk
      Recommend
      Business Outlook

      Pros

      I got a chance to learn how to work in all departments of a mailroom warehouse. I met some good people, If there was a different supervisor I could have worked for I probably would have stayed but the little She-man was just too much for me!!

      Cons

      The supervisor was a hot mess, she kept a lot of unnecessary drama going between the employees and her staff in the workplace. A lot of favoritism, sexual harassment, and just a lot of high school behavior going on in the workplace. Very unprofessional. On payday, it was like guess-a-check it was never consistent due to lack of hours because it all depends on the mail flow and who was going to get sent home for the day if they couldn't find a different area for you to work in.

      avatar
      DHL Response
      2y
      Hello, We are deeply sorry to hear about your negative experience as a mail clerk at DHL in Grand Prairie. We take your feedback seriously and want to assure you that we are committed to maintaining a professional and respectful work environment for all our employees. We understand the importance of effective leadership, and we will address the concerns you've raised about the supervisor's behavior and management style. Our goal is to create a workplace where everyone feels valued and supported, and we will take steps to ensure that inappropriate behavior, favoritism, and harassment are not tolerated. Thank you for bringing these issues to our attention. Your feedback will help us improve our operations and create a more positive experience for our team members. We apologize for any negative impact this may have had on your time with us and wish you success in your future endeavors. Your DHL Team
      1.0
      Jul 5, 2023

      Bad experience

      Operations supervisor
      Recommend
      Business Outlook

      Pros

      Pay was somewhat at industry norm.

      Cons

      Poor management structure and discipline.

      avatar
      DHL Response
      2y
      Hello, Thank you for taking the time to share your feedback about your experience as an Operations Supervisor. We value your input and apologize for any negative experiences you encountered. We are committed to providing a supportive and effective management structure, and we take your comments seriously. Your feedback will help us identify areas for improvement and enhance our management practices. We appreciate your contributions during your time with us and wish you all the best in your future endeavors. Your DHL Team
      2.0
      May 21, 2023

      Understaffed

      Data encoder
      Recommend
      Business Outlook

      Pros

      The pay is decent. 40 minute meal periods are nice.

      Cons

      Management is poor in prioritizing. Staff will leave before work is complete.

      avatar
      DHL Response
      3y
      Dear colleague, Thank you for taking the time to provide feedback about your experience working with us. We appreciate your positive comments about the decent pay and 40 minute meal periods. We recognize the importance of having enough employees to handle the workload effectively and to guarantee a manageable working environment. Rest assured, we are actively working on addressing the staffing issue and evaluating opportunities to hire additional team members. Your feedback on this matter is valuable and helps us prioritize our efforts to improve our staff allocation. We also appreciate your advice to management on the need to prioritize and allocate responsibilities more effectively. We will take this into account as we strive to improve our management practices and ensure a fair and balanced workload for all employees. Thank you for being part of our team and for sharing your opinion. Best wishes to Whittier! Your DHL Team
      Viewing 73 - 75 of 3,343 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.