DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 11, 2023
Recommend
Business Outlook

Pros

No weekends or holidays Hours were nice 7-330pm PTO sick pay M-F

Cons

Extremely high call volume Hard to up sell

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DHL Response
3y
Hello, Thank you for taking the time to share your feedback with us. We regret that you didn't receive the support you needed, and as a result, you were unable to perform your work effectively. Learning on the job, as well as self-learning are methods that are very much encouraged in our organization; however, this goes hand in hand with a supportive environment and available leaders to provide guidance and enable success. We take all feedback seriously and will use this as an opportunity to improve. Thank you again for taking the time to share your thoughts. We wish you all the best. Your DHL Team
3.0
May 9, 2023
Recommend
Business Outlook

Pros

Good benefits nice co workers

Cons

Observed management being rude and disrespectful to employees that spoke English poorly. If you have no bilingual leadership stop hiring people you can’t communicate with in their native language

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DHL Response
3y
Hello, Thank you very much for your feedback. The experience of our employees and the constructive and critical reports help us identify areas of opportunity and implement needed changes. Your comments about management being rude and disrespectful to employees who spoke English poorly is a serious issue. That is a concern to us, and we will investigate this because we believe good management is essential to prevent situations like these. We are very sorry that you have had negative experiences with your team in this regard. Our goal is that you feel respected and valued by us and that we are an employer of choice for you. However, we were all happier that you appreciated the benefits and your coworkers. Best wishes for your future. Your DHL Team
1.0
Aug 20, 2022
Recommend
Business Outlook

Pros

salary and benefits, fast hiring process

Cons

fired me after 35 days for me not knowing advanced Excel even thought that was nowhere on the job description. It was a whole bait and switch. Then had the audacity to insinuate I lied on my application and on the interview. My role was in logistics and trade compliance. I am one semester away form my MS in Data analytics. I made it clear that I did not want a data analytics role. Be careful of this company

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DHL Response
3y
Hello, Thank you for taking the time to share your experience as a Logistics Analytics with us and others on Glassdoor. We regret that during the recruitment process the requirements were not established clearly in your case. We aim to have a transparent and open recruitment process for all our vacancies across the company. Applicants can always reach out to the responsible recruiters to raise questions and clarify any potential doubt regarding the role they are interested in. We can assure you that this is an isolated incident and we will take the necessary measures to ensure that the roles we offer through the job postings are clear enough and we avoid these negative experiences in the future. We appreciate your recognition on the compensation and benefits area, we believe that fair remuneration packages make our employees feel valued and fairly treated. Wishing you all the best in your future career steps, Your DHL Team
Viewing 76 - 78 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.