DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 2, 2026

Toxic management and environment

Anonymous employee
Recommend
Business Outlook

Pros

Nice office in Prague, 3 days a week at home office, which is even good these days, although I believe that work should be completely remote

Cons

The company relies on cheap workforce rather than strong engineering competencies, therefore, is not a company where you will be respected based on your experience and skills. There are clans run here, and the most interesting projects and tasks go to "the insiders". Personally, I have experienced professional humiliation here, where my work experience and expertise are simply devalued. While I have many years of experience and capable of solving architectural-level tasks, I have being used as a "firefighter". I was given tasks that no one else wanted to do, for example, tasks that were technically impossible to complete without redesigning the entire system or junior-level tasks. However, when I tried to leave the Company, they held me by manipulating with my fear of returning to my home country. At the same time, I was constantly given promises that they had no intention of fulfilling. This led to a catastrophe in my life, as I eventually came to believe in them. Do not repeat my mistakes and do not come here to work.

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DHL Response
5mo
Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are pleased you appreciated the office environment and the flexible work options. However, we are genuinely sorry to read about the challenges you faced. Your feedback regarding feeling undervalued, as well as your concerns about project allocation and communication, is very important to us. We take these issues seriously and are committed to fostering a positive work environment that encourages growth, collaboration, and open communication among all members of our organization. We strive to create a supportive and inclusive workplace where everyone feels valued and respected. We understand how challenging it can be when expectations are not met. If you are open to it, we would like to personally discuss your experiences further and explore ways to support you moving forward. Please reach out to our HR department, and they will arrange a meeting at your convenience. Best wishes to Prague. Your DHL Team
3.0
Oct 12, 2025
Recommend
Business Outlook

Pros

- good opportunity for part-time externals to work from home, no need to come to the office

Cons

- the company is experiencing financial troubles + hiring freeze

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DHL Response
8mo
Hello, Thank you for taking the time to share your experience. We are glad to read that you appreciated the flexibility of working from home. Flexibility and balance are important to us, and we are proud to offer this option to support our employees. We also acknowledge your comment about financial challenges and the hiring freeze. These are real considerations, and we are working hard to navigate them while continuing to support our teams and maintain a positive work environment. Thanks again for your contribution, and we wish you all the best in your future endeavors! Warm regards, Your DHL Team
3.0
Oct 9, 2025

Work life balance

Recommend
Business Outlook

Pros

Work life balance, best salary package in the industry

Cons

Lack of direction, not prepared.

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DHL Response
8mo
Hello, Thank you for your review. We are glad you valued the work-life balance and competitive salary package during your time with us. Thanks for mentioning this. We also appreciate your feedback about direction and preparedness. That’s important to us, and we are continuously working on improving clarity and support for our teams to ensure everyone feels aligned and equipped for success. Thanks again for your contribution. We wish you all the best in your future endeavors! Warm regards, Your DHL Team
Viewing 127 - 129 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.