DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 16, 2025
Recommend
Business Outlook

Pros

Good pension scheme and bonus scheme

Cons

- Pre 2019 management was very open and transparent. Post 2019 a mushroom management was adopted. - No clear path for advancement; promotions are based on favoritism, not merit. - Low morale due to toxic culture. - Supportive junior colleagues all working hard to achieve Company goals but held back by management. - Sexual harassment complaints were not taken seriously by management. - They don’t value long service employees who are committed to the Company and work hard.

1.0
Sep 15, 2025

Bad Company

Recommend
Business Outlook

Pros

bad micro management low salary rude managers communication

Cons

Nothing Nothing Nothing Nothing Nothing

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DHL Response
9mo
Hello, Thank you for taking the time to rate us as an employer. We regret that your experience in Michichi has not been satisfactory. We are disappointed to read about your negative experiences with the management. We are committed to creating a positive work environment that fosters growth, collaboration, and open and clear communication between various members of the organization. We support a supportive and inclusive workplace where everyone feels valued and respected. We do not condone any form of hostility or inappropriate behavior. We encourage employees to report any concerns to HR, as we take such matters seriously and investigate them thoroughly. Best wishes for your future. Your DHL Team
3.0
Sep 9, 2025

Review

Recommend
Business Outlook

Pros

Hybrid and flexi schedule arrangement, benefits , dental, optical , lots of training and certifications opportunities , ample of parking spaces. Good employee engagement

Cons

Political among managers. Micromanage and lack of profesionalism towards juniors. They preach about respect and diversity but upper management lack that culture. Some Teams seem to promote unqualified people and this person will openly take their sweet time in office instead of performing their task. While underpaid Graduate trainees will overwork and be micromanaged. Work not related at all with the job scope and team scope. Big team but only 1 person in team will be stuck with ad hoc work with the manager’s response that it’s part of their ‘KPI’. no team work and share of tasks.

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DHL Response
9mo
Hello, Thanks a lot for taking the time to share your experience with us. We are glad you appreciated the hybrid work setup, the benefits, and the training opportunities — those are things we are proud to offer and continuously improve. We are genuinely sorry to read about the challenges you faced, especially around leadership culture, workload balance, and team support. These are critical aspects of the employee experience, and we take them very seriously. Creating a positive and supportive work environment is a top priority for us, and we regret that your experience did not reflect the culture we aim to foster. We are committed to fair treatment and equal opportunities for all our employees. We have strict policies in place to prevent favoritism and ensure fairness across the organization. Our HR department plays a key role in upholding these standards, and we encourage all team members to reach out to them whenever they encounter issues or concerns. Thank you again for your honest feedback and for being part of our journey. We wish you all the best in your career ahead. Warm regards, Your DHL Team
Viewing 130 - 132 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.