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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,348 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Jun 12, 2023

      The bare minimum gets by with DHL

      Accounts receivable analyst
      Recommend
      Business Outlook

      Pros

      -Great amount of vacation -Dedicated Sick Days -Hybrid Schedule -Workload tends to be manageable

      Cons

      The prevailing approach with DHL is never do more than the bare minimum. Average employee has been with the company 15+ years in the same role and content with never moving forward. Very few opportunities to climb the ladder, and going above and beyond for customers or the company earns you nothing. In fact, the goal is not to assist the customers but to use any excuse possible to rid DHL of responsibility. Management acts confused as to why they can't retain new talent when the only thing offered besides average wages is a pizza party every 2.5 months. Extremely few employees are under the age of 50 since the newer generations don't fall for that gimmick anymore.

      avatar
      DHL Response
      3y
      Hello, Thank you for sharing your feedback about your experience as an Accounts Receivable Analyst at our company. We appreciate your honesty and take your concerns seriously. We understand that you found some aspects of your experience with us to be unsatisfactory, particularly in terms of career growth opportunities and the prevailing approach within the company. We apologize if you felt that the focus was on doing the bare minimum and that going above and beyond for customers or the company did not yield recognition or rewards. We value the contributions of both our long-tenured employees and new talent. We recognize that career advancement and growth opportunities are important to our team members, and we apologize if you felt limited in this regard during your time with us. Your advice to recognize achievements by new talent is noted. We understand the importance of acknowledging and appreciating the contributions of employees at all levels, including those who bring fresh perspectives and ideas. We will consider your feedback as we continue to evolve and improve our approach to talent management and recognition. Regarding your comments about retaining new talent and the age demographics of our workforce, we acknowledge that creating an inclusive and attractive workplace for employees of all generations is crucial. We regret any negative experiences you encountered during your time with us. Thank you again for sharing your thoughts. We wish you all the best in your future endeavors. Your DHL Team
      1.0
      Jun 9, 2023

      3 paychecks in and the direct deposit still isn’t working

      Data encoder/data entry
      Recommend
      Business Outlook

      Pros

      There are absolutely no pros

      Cons

      There’s no point in working somewhere when you can’t trust your HR lady to respond to emails or enter your direct deposit information.

      avatar
      DHL Response
      3y
      Dear colleague, Thank you for sharing your feedback regarding the issues you have experienced with direct deposit and your overall concerns during your time as a Data Encoder/Data Entry at our West Jordan location. We sincerely apologize for any inconvenience or frustration this may have caused. We understand the importance of timely and accurate payment, and we apologize for the delay in resolving the issue with your direct deposit. Our HR team is dedicated to ensuring a smooth and efficient payroll process for all employees, and we are actively working to address this matter promptly. We appreciate your patience and understanding as we work to resolve the issue and ensure that you receive your paychecks as expected. Your feedback about the responsiveness of our HR department is concerning. We take your concerns seriously and are committed to improving our response times and communication channels. We continuously evaluate our management practices to create a positive work environment and ensure effective leadership. Y We appreciate your candid feedback and want to assure you that we are committed to providing a better experience for our employees. Thank you for bringing these matters to our attention. If there is anything else you would like to discuss or any further feedback you would like to provide, please do not hesitate to reach out. Greetings to West Jordan! Your DHL Team
      3.0
      May 23, 2023

      No transferable skills

      Customs broker
      Recommend
      Business Outlook

      Pros

      Decent pay and the job is really easy

      Cons

      No transferable skills to take somewhere else.

      avatar
      DHL Response
      3y
      Dear colleague, Thank you for this review and for taking the time to evaluate us. We are happy to learn that you are pleased with the pay and the work itself is easy. We strive to offer competitive compensation and create roles that allow our employees to perform their tasks efficiently. We understand the importance of professional development and acquiring skills that can be beneficial for future opportunities. While the nature of certain roles may limit the direct transferability of skills, we actively encourage our employees to explore learning and growth opportunities within their current positions. If you have any specific suggestions or ideas on how we can improve in this aspect, we would appreciate your input. Your feedback helps us understand areas where we can better support our employees' career progression. Thank you for your effort and for being part of our big DHL family. Your DHL Team
      Viewing 208 - 210 of 3,348 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.