DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 17, 2023
Recommend
Business Outlook

Pros

Compensation Benefits Convient Location Opportunity

Cons

Disorganized Poor communication Lack of flexibility Extended hours on weekends and holidays

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DHL Response
3y
Hello, We are sorry to hear that your experience as an Operations Supervisor in Subang Jaya was not completely positive. Your feedback is invaluable to us as we continuously strive to improve. We appreciate your positive comments about the compensation, benefits, convenient location, and opportunities within our company. We understand your concerns regarding disorganization, poor communication, lack of flexibility, and extended hours on weekends and holidays. We apologize for any inconvenience these issues may have caused. Your advice to management is greatly appreciated. Additionally, we are actively working on empowering our entire management team to tackle challenges and provide a more flexible schedule. Thank you for your dedication and contributions during your time with us. We take your feedback seriously, and it will help guide our efforts to create a better working environment for our employees. Wishing you the best in your future endeavors. Your DHL Team
5.0
May 6, 2023
Recommend
Business Outlook

Pros

Good place to work and employees centric

Cons

Odd hours and sometimes unfavorable setting.

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DHL Response
3y
Dear colleague, You make us glow with pride to receive your remarkable 5-star rating. We are delighted that you love to work with our big yellow family. Reading your review gives us confirmation that we are doing a good job of taking care of our employees and appreciating them very well. We wish you all the best in Manchester. Your DHL Team
1.0
Apr 19, 2023

Toxic - stay away!

Anonymous employee
Recommend
Business Outlook

Pros

SOME people are nice and welcoming

Cons

Toxic management Only people who are liked are promoted Incompetent management with no people management skills

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DHL Response
3y
Hello, We are sorry to hear that you felt this way in your experience. DHL is a people-centric company, both in regards to our customers and our employees. Therefore, we are always aiming to keep a very high standard of conducting business and our day-to-day activities. This also means that we value merit and performance rather than anything else. Additionally and as a consequence, favoritism and nepotism have no space within our company. In cases like the one you have described, we try to encourage our employees to reach out and have an open discussion with their local HR department and Compliance Office, since our colleagues there are best suited to deal with these problems. We wish you all the best in your future endeavors, Your DHL Team
Viewing 211 - 213 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.