DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 6, 2023
Recommend
Business Outlook

Pros

Leaving the warehouse after your loaded up and being by your self away fro DHLthe rest of the day

Cons

They hire you as a driver and when you get there you end up having to be a line worker also and sort all your own packages and scan them all and then load them. They don’t give hardly any instructions just throw you a scanner and say have At it and then when you mess up then they tell you what you did wrong when you’re in trouble for it. Pretty much zero training and not to mention good luck trying to get your paycheck from them. And the warehouse employees are all acting a fool singing and dancing the place is a circus.

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DHL Response
3y
Hello, Thank you for your honest feedback about your experiences with DHL. We understand your frustrations with the lack of training and delayed payments. We take your feedback seriously and have considered it for our future operations. We will make sure that everyone will receive proper training and clear instructions before beginning their duties so that no one is confused about their tasks. Additionally, we are committed to delivering prompt and on-time payments, so you can rest assured knowing that you will get your paycheck when you deserve it. Thank you again for speaking up and allowing us to improve our processes. Many warm greetings to you and your family. Your DHL Team
5.0
Jan 5, 2023

Great caring employer taking employee welfare seriously

Anonymous employee
Recommend
Business Outlook

Pros

Training opportunities career prospects serious about sustainability

Cons

There are different divisions to work for so you may get a slightly different experience depending on where you work?

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DHL Response
3y
Hello Wow! Thank you for your 5-star rating. It is an honor to read your comments and to have worked with such a wonderful group of people. We are grateful that you had this experience and shared it with us. Your feedback helps us to continuously improve. Thank you again for your hard work, we wish you all the best in the future, and thank you for your efforts. A warm greeting to you and your family! Your DHL Team
4.0
Dec 14, 2022
Recommend
Business Outlook

Pros

good culture, stable and learning everday

Cons

too much work and busy schedule

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DHL Response
3y
Dear colleague, Thank you for being a part of our Big Yellow Family and for all of your efforts! DHL is a people-oriented company, both in terms of customers and employees. We take great pride in this, especially given how many lives we touch daily. Ideally, a company can only have as many employees as there are jobs. However, the amount of work is often not constant but sometimes varies greatly. Please keep in mind that you are welcome to bring all of your comments directly to your senior management on-site, along with any other improvement suggestions or advice-we believe they will be delighted to hear you out and see what can be done. We wish you all the best, Your DHL Team
Viewing 220 - 222 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.