DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Dec 6, 2022
Recommend
Business Outlook

Pros

Pay Benefits Plenty of O/T (if that’s your thing)

Cons

Not equal amongst all departments Extreme favoritism To DHL, you’re just another number on the paper because they truly don’t care for your work/life balance

3.0
Dec 2, 2022
Recommend
Business Outlook

Pros

friendly team and helpful individuals

Cons

lack of direction from managers lack of training

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DHL Response
3y
Dear colleague, Thank you for your review and the insights you share with us and others on Indeed. Without you and all the other colleagues, we would not be the company we are today. It is nice to read that your colleagues are friendly and helpful at work, that is how it should be. The trick is to focus on the elements of the job that you enjoy. Bad management does not ruin your career. It can make you look great if you manage to complete your projects under bad management. Try to start finding more compelling places to work where you are learning and not just earning a paycheck. The worst that can happen is that you realize it's not easy and gain more empathy from the top down. Of course, this doesn't always happen with the same speed everywhere, but we're working on getting a little better every day. Stay safe, and please let us know if there is anything we can do to assist you. Best regards to Prague Your DHL Team
3.0
Oct 21, 2022
Recommend
Business Outlook

Pros

The German Father company DPDHL truly does care for its employees loads of benefits and a decent bonus and a decent wage

Cons

There are so many management levels reality to the people doing the actual job is lost! Most who did the job will admit they’re so glad that don’t have to do the Agents job! The job in truth it’s a highly skilled ever changing paperwork approval processor’s job that has ridiculously highly set KPI’s for quantity’s of files agents must complete each day whilst working in a strict bully boy style Call centre style environment where you get a strict 30 minutes allowance per day to go to the bathroom and make/fetch yourself a drink, 30 minutes unpaid lunch and 15 minutes paid vdu break these can be taken together which is needed because the canteen is 5 minutes walk from the departments!

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DHL Response
3y
Dear colleague, We have read your feedback with attention, and we appreciate you taking the time to share it with us. DHL is focused on offering a positive employee experience regardless of the business division, location, or level in the company and we would like to hear from you more detailed feedback on what has happened so that we can shortly amend the necessary to earn a better review from you. Please reach out to your direct supervisor or your HR colleagues and we are sure they will transform the feedback into concise action that improves your work experience. We are confident we fairly retribute your hard work, your review has already made a difference! Take care, Your DHL Team
Viewing 223 - 225 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.