Definity reviews about "layoff"

65% positive business outlook

Reviews by job title

10 reviews
1.0
Oct 16, 2015
Recommend
Business Outlook

Pros

Salary: Competitive Office Locations: Excellent People: Those I worked with (front lines) are mature, intelligent and hardworking Location: For some, Waterloo is a nice city. Relatively fair housing prices, good commute times. Work Hours: Fair, depending on your department. Benefits: Very strong, easy to use, with ample documentation supplied.

Cons

C-level: Insurance companies are part of the social fabric of our society. Insurance companies should care about those whom they insure. Economical's leadership rarely if ever speaks to customer satisfaction. There is no hiding the fact that it is in business for the money and little else. There is no vision and this company has no soul. Leadership: Your experience here will be dictated by whom you are under. Most talk the talk, few walk the walk. Very few are sincere and care about those under them. Many lack the knowledge and expertise required for their respective positions. Generally, leadership is not focused on driving growth but rather on doing and saying the things needed for themselves to get ahead. Layoffs: Brutal, blunt, without remorse. Economical has changed during the 19 years I've worked here. Over the last few years several departments have been hit. Underwriting, IT, Product, etc. C-level has had no remorse when bashing prior leadership during town hall meetings. Recently a small team was integrated into a large ever growing department. Several leaders in that team had been with the company for 20 years plus. I witnessed smiles and laughter during the announcement of their layoffs from leaders and non-leaders alike. Technology: Past systems are poorly implemented, a reflection of leadership. Current leadership is bold, believing it to be far greater than the past. Guidewire implementation is to be seen. As much outsourcing that can be done is being done. BA/SME concerns are not always taken seriously. Analytic systems are old and slow. Our website represents the sophistication of our technology well. Employee Development: You will learn what you need to know on your own. Despite the size of the organization it does not invest capital to ensure employees receive the training they need. The Actuarial department offers a training program tied to examinations. The pressure is great as there are time limits and expectations are very high for the youth. The retention in that area is poor as many leave in a couple of years. Overall, the company suffers from poor retention. Good leaders have departed, those in position now are likely here to stay ("yes" attitude, no questions). Work Processes: Ever changing, unorganized and in many instances counterproductive. Training is limited and not effective. Regional differences not fully taken into consideration. Those at the bottom are blamed, the top is never wrong when things don't work. Top execs paint a bad picture of underwriters to the rest of the company. We have been and are blamed for poor results. Sales in the same boat, as was IT. Family (10) or Number (1) scale: About 3. General lack of sincerity and kindness. Workload is high. Efficiency is demanding. Management has little insight on your workload and overachievers set themselves up for increased scrutiny. Very little social aspect in daily life. You will feel more like a number than a person. Overall, the atmosphere is that of unhappy people. Demutualization: Economical is seeking to sell or go public. Canada has put into effect a demutualization framework to allow this to occur. Larger companies such as Aviva and RSA are not for sale. Potential targets are small, and will not significantly increase market share. It is more likely in my opinion that this company is acquired one way or another. Given the ease of which Economical lays off it's people, I'm not confident the best solution will be found for the employees.

4.0
Feb 20, 2020
Recommend
Business Outlook

Pros

Great training available to all staff

Cons

Two sets of layoffs unexpectedly

avatar
Definity Response
6y
Thanks for sharing your positive comments about Economical. We strongly believe that continuous learning opportunities provide employees with the skills needed to succeed in their careers, deliver on business strategy, and meet the needs of our brokers and our customers. Thank you for the time and effort you contributed, and we wish you the best in the next chapter of your career.
1.0
Jul 30, 2014
Recommend
Business Outlook

Pros

My boss was great. But management has no idea how to manage a company. Great benifits, lots of company incentives.

Cons

Layoffs no job security. Nobody is safe. Pay not competitive in the industry. New computer system lacking up to date technology. Can't access help from HR, was repremanded when I tried to contact them regarding benefits questions.

2.0
Feb 10, 2025

Not the worst place

Recommend
Business Outlook

Pros

Ok salary and good coworkers

Cons

The rounds of layoffs leave staff feeling nervous and either over performative or totally disconnected. Only high-high ups like return to office mandates (and don't abide by the rules themselves).

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Definity Response
1y
Thank you for sharing your feedback from your time with us. We are glad to know that the team environment and compensation were positive aspects of your experience. Your perspective is valuable. We appreciate your contributions and wish you all the best in your career.
5.0
Jun 10, 2025
Recommend
Business Outlook

Pros

Company has a great culture for supporting new employees from all walks of careers and life. Stable income with great benefits that can be customized according to your need and that start day 1. Generally, recession proof company, I don't think we've ever had layoffs. Unlimited sick days as need with 3 weeks' vacation and 5 personal days to start. Salary is a bit low for an entry level role but there are options to boost it in the form of company stock matching, pension contribution matching and annual performance bonuses. Also potential for overtime if you want.

Cons

CCA role hours when starting out are not going to be great for you if you don't like working evenings to 8pm. Commute can be tough especially since parking or travel is not covered by company unless you are in a travel dependent role.

avatar
Definity Response
11mo
Thank you for taking the time to share your experience. We’re glad to hear that you’ve found our culture welcoming and supportive, especially as you’ve transitioned into your role. Creating an inclusive environment where employees from all backgrounds can thrive is a core part of who we are. We’re also pleased that you’ve found value in our benefits and compensation structure, as well as the stability of our business. These are areas we continue to invest in to support our people and their well-being. We appreciate your feedback regarding work hours and commuting. While some roles require evening availability to meet customer needs, we understand that work-life balance is important and continue to explore ways to support flexibility where possible. Thanks again for your thoughtful input and for being part of the Definity team.
1.0
Aug 26, 2014

Very Unhappy

Recommend
Business Outlook

Pros

Staff members are great and stick together because everything else is mayhem.

Cons

Was lured to job with dishonesty about role and duties. No help whatsoever to new employees, just left to flounder and figure things out on our own. HR is a joke. With constant layoffs and firings, staff members always fearful of their jobs.

2.0
Feb 1, 2024

Enough with RTO

Recommend
Business Outlook

Pros

Decent pay and nice coworkers.

Cons

Enough with the layoffs and return to work. Most people like working from home.

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Definity Response
2y
Thank you for taking the time to provide your feedback about your experience, we appreciate your contribution during your time with us and value your perspective. Thank you for sharing your concerns about hybrid work. We are continually evolving out Hybrid structure to ensure it promotes a stronger sense of belonging with employees, more effective decision making, problem solving, and increased workplace flexibility. We appreciate this type of feedback to allow us to continue to improve. Thank you again for your feedback and wishing you the best in your future endeavors.
4.0
May 14, 2018

A good place to work but going through big changes

Anonymous employee
Recommend
Business Outlook

Pros

Great coworkers and good pay and benefits

Cons

Uncertainty about he future of the company and job security is always a question, Layoffs always feel around the corner

avatar
Definity Response
7y
Thanks for your review. We agree that we have great people working here. And we believe it’s very important to provide our employees with competitive rewards, including pension, benefits, and professional development opportunities. It’s true that Economical is going through big changes as we reach for ambitious goals for the future. As we implement new technology and continue on our journey of becoming a public company, we’ll work hard to keep the lines of communications open with our employees, who are so critical to our success. And, as much as possible, we’ll involve employees in decisions that affect their work. Hopefully this will help with the feeling of uncertainty.
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