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Delta Air Lines

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Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,209 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Dec 5, 2014

Flight Attendant

Recommend
Business Outlook

Pros

I miss working with Delta so much. I quit because I had a newborn at the time and was based in New York which was a doubletter commute. It was tough so I resigned and have regretted it since then. I loved my job! It was my dream job and I was lucky enough to get to do it. I had a little bit of seniority so I was able to make my work schedule a little more flexible. I met some wonderful people and saw some amazing places and learned a lot about other cultures. My benefits were great! I felt like management always had my back and although you rarely flew with the people you still felt like a big family. After all, you never know who your going to eating Thanksgiving dinner with!

Cons

Sometimes your day can start out looking like a piece of cake and turn into a long nightmare just to get to your layover city to find you have no hotel but it always works out in the end. Delta always takes care of you.

3.0
Nov 9, 2014
Recommend
Business Outlook

Pros

Best American carrier for quite some time now. Lots of schedule flexibility. You don't have to live I base if you plan waaaaaay ahead, but it's possible. Free flights around the world and plenty of opportunity to go places paid on Special Assignment. Best uniforms among US carriers. Practically the only way to live out your life's travel fantasies as a normal person in the United States unless you are apoplectically wealthy.

Cons

No union protection for flight attendants which allows inept, inexperienced managers of flight attendants to act reactively and often punitively without any recourse or transparent review process. Seniority means way too much, especially considering crew won't retire but rather fly until they die, often with 40+ years of service! with some crew either embarrassingly overweight, lazy, poorly groomed and damaging to the brand compared to international competitor crew. Crew regularly are turning 70 years old and continue to hog the best trips or sell them to juniors. Terrible salary for first 5 years. Backstabbing employees write you up in an attempt to get ahead with management. Scheduling makes up the rules as they go along.

3.0
May 9, 2023
Recommend
Business Outlook

Pros

Climatic experience when it comes to the first two months of training. Events are conducted to make you feel like you're included, but it is still a work-like experience to avoid being too comfortable. If you're of age, and want to relax and be in a desk-bound job, go for it.

Cons

Progression is NOT based on Performance Stats, it is based on Favoritism and Bias from the Supervisors and Managers. No matter how hard you work, or improve or avoid the wrongs, you will still be targeted and neglected for progression. It is a desk-bound job, hence you'll feel chained to your desk and the company will squeeze every ounce of effort from you to contribute for the company's benefit. Break is 30 mins, Smart Break is 18 - 22 mins, Lunch is 1 hr. If you exceed the time frame, it will be considered as a verbal warning. Minutes cannot be rolled-over to the next day. Strict utilization of statuses making it restrictive to have the freedom to move about and recharge. The only ones with flexibility are the seniors with other non-call related positions where you'd see them giggle and have fun instead of you. Despite applying Leave in advance, it will NOT be guaranteed due to the Seniority chart that the company practices. Urgent Leave will be considered as a Correctional Action to be taken.

Viewing 52 - 54 of 8,209 Reviews

Glassdoor has 9,297 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.