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Delta Air Lines

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Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,206 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,206 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte e logística industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 7, 2018

No Future

Recommend
Business Outlook

Pros

Delta offers all employees wonderful travel benefits, the people you work with are amazing, and the job itself is fun (most of the time). They will also match 3% of your 401k contribution for RR employees

Cons

You will only be hired as a ready reserve and then it will literally take years to get a full time position. I have been with the company for 2 plus years and have applied for over 60 FT positions all over the country and haven’t gotten one face to face interview. As a ready reserve (RR) you do not get raises after your first year, you receive no medical or dental insurance, and no paid benefit time such as sick, vacation, or holiday. You are mandated to work no more than 1400 hours a year on a fixed schedule, which changes every 6 months. My station mandates that all RR agents work that 1400 hours a year so finding a FT job to work around the twice a year changing schedule is nearly impossible. Also, if flights are delayed and you work an afternoon shift, you are mandated to stay (sometimes many many hours) until your delayed flight takes off. This will interfere with any secondary job or obligations you have outside of your part time job with Delta. Delayed flights happen daily so YES, it will definitely happen to you and repeatedly. I have seen FT positions be filled in a way which is not accordIng to policy or seniority. The culture and values that the company says they have are often quite different than what I see happening at my station with management. My station has a high management turnover. In my short 2.5 years of being there, there is not one general manager, nor operating service manager, that was there when I started. Our current management seems to change the rules every 3 months to suit their needs. No consistency in enforcing rules/policies makes for disgruntled employees. I truly am beginning to feel that with Delta it is who you know, not what you know that will get you further.

5.0
Oct 10, 2014

flight attendant

Recommend
Business Outlook

Pros

flexibility, travel benefits, good insurance and 401K benefits. opportunity to fly international if desired. Professional working environment. Easy jump seat policy to travel when commuting.

Cons

You can't make plans that you can count on during the month due to being on reserve when you start working. It takes a while for pay to be high enough to lie comfortably.

2.0
Apr 27, 2012
Recommend
Business Outlook

Pros

*Fly domestically for free *International flights between 30 and 60 dollars *Front line employees are fun to be around. The work day goes by pretty fast because i'm spending most of it laughing *Laid back job for the most part *A good job for a college student or individual who likes to travel and has another full time gig with a flexible schedule.

Cons

*Many people working as ready reserve regularly work 40+ hours a week. This position offers no medical benefits, 401k,ect. Delta saves labour costs by making half the work force ready reserves while half the work force are regular employees with medical, 401k. Not to mention the old timers who have been there for more than 10 years and are top'd out make double your salary while doing 1/5th the work. *High risk of on the job injury with no medical insurance. *I know its been said before but front line management is dangerously incompentent. *Must move to another city to get full time status (the current wait is 4 years at my station) *You only have 1300 hours to work a year which comes out to 24 hours a week. Once you hit 1300 hour mark you can't work untill January 1st of the next year so if you like to work 40+ hours a week your going to run out of work pretty quickly. *Schedules/Time off/and promotions to full time are all senority driven which leaves little incentive to work hard (note: however this is industry standard). *It takes 10 years to top out at $22 an hour (once your made full time. It can sometimes take a few years to get fulltime status) If someone really showed initiative they could learn how to do every single position on the ramp in about a year to a year and a half.

Viewing 19 - 21 of 8,206 Reviews

Glassdoor has 9,294 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.