Discover reviews

The new CEO appears to be changing the culture. Leadership is changing and leadership styles are changing. The 2 day work from home option appears to be going away. I don't think the family oriented, work-life balance of the past will continue. A metrics driven, McKinsey suggested culture appears to be on the horizon.

Non-Stop calls, minimal breaks. Misleading, lack of support. I initially loved the company and loved my job but that quickly changed when I started experiencing technically problems with the equipment they provided. I kept getting told by the help desk that it was an issue with my internet but I had a technician come to my home and check my connection and that was absolutely no issues going on. The issue continued until I was out of PTO ( In march!!!) and was told the only solution for me to continue working would be for me to commute to the Center which was 150 miles ONE WAY away from me. I was told there would be no compensation for that commute because working from home is "a perk of working at Discover". I was also promised to promote up to Coach after completing my training but training seemed to never end. When I interviewed for the job I was told training lasted 5 weeks but 6 months later I was still "training" and not able to promote to another area even though my coach and Team Lead agreed I would be a great fit for the role.