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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,179 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      46% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jun 4, 2020

      Do not work here

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Competitive pay, benefits and PTO

      Cons

      It is very easy to get burnout working here - taking 100-120 calls per day and having to meet in AHT (average handling time) when you have no control over how long each customer will talk. This company does not care about employees being verbally abused on a daily basis by customers. Customers will call you names and harass you, but discover will do nothing about it. It is also very hard to move out of customer service, they want you to stay taking calls. I highly recommend NEVER working here if you value your mental health.

      Viewing 106 - 108 of 5,179 Reviews
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      Glassdoor has 5,590 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.