Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)
avatar

Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 8, 2019
Recommend
Business Outlook

Pros

Great PTO, work with some great people, however they are thinning out

Cons

The way management has quality listening set up is a joke. You will bust your tail all month long selling high interest rate loans to earn incentive only to have it taken away by a quality agents opinions. It’s a shady setup. This is the biggest issue that employees have with the company and it causes a huge amount of stress and discontent. It creates a very negative environment within the department. My peers are quitting left and right over this. The company is reaping massive rewards from the tax break of 2018 and all they can do is find ways to not pay their employees. Other major issues are that they are not competitive with the rates and expect the agents to sell them however we can’t sell the loan or you will get your money taken away by quality because you can’t tell the customer the truth.

5.0
Feb 23, 2019
Recommend
Business Outlook

Pros

Work life balance Autonomy and entrepreneurial spirit Discover Management System is trying to enable teams, promote coaching and development, and process discipline. True customer focus Competitive but in a healthy way Nice campus Takes care of good talent

Cons

Director-level and up lacking fundamental leadership skills in Consumer Bank. Top down management style and common for VP level getting into minutia of the work. Run like a factory, numbers are everything for the senior leaders. People don’t understand the strategy of the company as it translates to business units.

2.0
Dec 8, 2018

Senior Manager

Anonymous employee
Recommend
Business Outlook

Pros

Benefits are great. Compensation is competitive.

Cons

Don't waste your time.

Viewing 109 - 111 of 5,179 Reviews

Glassdoor has 5,590 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.