Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Sep 30, 2025

Resetting

Recommend
Business Outlook

Pros

Free drinks + food, 50% if off clock. My staff at my old stores were fanstasitc. Always sweet and kind, never had any issues. The most recent store was alright, a couple hidden gems but besides that, they were cool.

Cons

My store was horrible, Unsanitary and they don't pay you for the amount of work you need to do. Dunkin is always a last resort job for me, if I desperately need a job, I'll work at Dunkin.

3.0
Sep 30, 2025

Not the worst

Recommend
Business Outlook

Pros

Chill job aside from the busy mornings.

Cons

Customers could be difficult to deal with.

5.0
Sep 29, 2025
Recommend
Business Outlook

Pros

it was good experience and fun

Cons

Difficult customers are a part of customer service but some were out of hand

Viewing 442 - 444 of 13,490 Reviews

Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.