Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Sep 30, 2025

Decent enough college job

Recommend
Business Outlook

Pros

Flexibility in hours, caring team members, and easy interview process

Cons

Low pay, even for the area. Management is disorganized and turnover was high, understaffed and undertrained.

4.0
Sep 30, 2025

Easy job and made friends

Recommend
Business Outlook

Pros

Supportive coworkers who made shifts fun, flexible scheduling for students, simple tasks once trained, free or discounted drinks during shifts, and a fast-paced environment that makes time go by quickly.

Cons

Occasional rude customers, shifts can get very busy and stressful, not much room for advancement, pay is on the lower side compared to workload, and management can sometimes be inconsistent with communication.

Viewing 439 - 441 of 13,490 Reviews

Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.