Dunkin' reviews

3.3

43% would recommend to a friend

(13,492 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Sep 28, 2025
Recommend
Business Outlook

Pros

Good environment for learning Supportive colleagues Opportunities for growth

Cons

Sometimes workload can be high Processes could be more organized Limited resources for beginners

3.0
Sep 25, 2025
Recommend
Business Outlook

Pros

Being a crew member is a good first job to get. Can help establish good work ethic and social skills. Easy training and good dynamic. Crew members can receive decent tips, bringing in some extra cash. Good for students, typically has a flexible schedule. For long time employees there appear to be decent benefits, such as 401k matching.

Cons

Sometimes not enough employees are scheduled during rush times. In addition you may be scheduled to leave right before a rush, and need to stay later to help with the rush. Corporate will address smaller issues without addressing larger problems. Hourly payment starts at minimum wage, and is not given much room for improvement.

Viewing 451 - 453 of 13,492 Reviews

Glassdoor has 14,062 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.