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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,465 total reviews)

      Paul Brown

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Sep 28, 2023

      decent

      Cashier
      Recommend
      Business Outlook

      Pros

      boss is nice, easy to do

      Cons

      overtime, long hours, workers are rude

      3.0
      Sep 27, 2023

      Severely Understaffed and poorly ran

      Crew member
      Recommend
      Business Outlook

      Pros

      Free food, great co workers, current store manager was doing her best

      Cons

      Terrible upper management.The store manager is over worked and the people who care about their jobs are also over worked.As a crew member you’re expected to work sooo hard and so much because the store is so badly understaffed. Upper management is invisible and doesn’t seem to care about the store manager working so much.I really felt bad for her.But I had to find something better.

      3.0
      Sep 19, 2023

      pretty medium

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      it was a super laid back place, to a fault. got free drinks every day and usually got free food/donuts. pretty much got away with everything unless a higher-up was there. not too difficult, pretty standard fast food gig, very fast paced

      Cons

      manager was not accountable at all, if you have an issue it will never be resolved. corporate doesn't care about employees. manager was very racist and transphobic

      Viewing 61 - 63 of 13,465 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,033 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.