Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3174) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (435) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (143) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 639 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 618 reviews)); "I get free coffee every day and get to give coffee to others" ((in 500 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 490 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 447 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1154 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1020 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 465 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 150 reviews)); "No breaks and very tiring" ((in 111 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,469 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Feb 15, 2022

Neither the best nor worst

Crew member

Recommend

Business Outlook

Pros

Very fun to work with coworkers

Cons

Very much overworked at times

5.0

Jan 24, 2022

Best Customer Service

Crew member

Recommend

Business Outlook

Pros

we make sure the customers are happy

Cons

they are understaffed and need more employees

2.0

Jan 3, 2022

it’s a sh*t show

Crew member

Recommend

Business Outlook

Pros

some customers are really friendly and make my day, others…not so much. good pay, free drinks, discount on food.

Cons

We are always out of stock on items, things are always in need of repair. our ovens are broken to bake bagels and bakery items, both espresso machines are broken, we have no hot water and a lot of things are just left broken and it takes forever to get anything fixed. a majority of customers are extremely rude because of lack of options due to product shortages, and our machines being broken. we are often short staffed. rlly stressful, poor management. and we are open EVERY HOLIDAY. WE DONT EVEN CLOSE EARLY

Viewing 94 - 96 of 13,469 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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Neither the best nor worst

Best Customer Service

it’s a sh*t show

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