Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,472 total reviews)

      Paul Brown

      50% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      5.0
      Oct 16, 2013

      Excellent Management

      Cashier
      Recommend
      Business Outlook

      Pros

      I enjoyed the atmosphere of the shop I was working in and was offered many opportunities to move up in the force.

      Cons

      There are only so many positions available and was unable to satisfy my desires to attain a management position.

      4.0
      Oct 11, 2013

      Not too hard of a job but can be stressful

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Not much to the work. You should be able to do everything just fine (food, drinks, register, cleaning, etc) within 1-2 weeks of working. The busier the store, the faster you learn. Very flexible hours - I was knocked down to 19 hours one week but with a simple request to my manager, I was given an extra day that week and I was given 35+ hour weeks after that (I'm a student) Great staff - if you aren't friendly and patient, you won't survive there which filters the staff down to people that are easy to work with and befriend. VERY cheap meals during breaks. This is great for people that have a hard time affording food. You get tips. The best stores to get tips in are the ones that are decently busy but not so busy that there are tons of employees on at once. I have made up to $30 in one day in tips. Not bad for fast food. You can request a transfer from one store to another with minimal issues unless you end up in a situation listed in the last con.

      Cons

      Low pay with very small chance of it ever increasing. There are tips but it's inconsistent on what you would get; it depends on customers and how many employees are on. This job really is meant for students who need a part-time job and not for people looking to support a family. Unless you fill out an availability sheet, expect your hours to shift around like wildfire. You need to make sure you have it set up with your manager that you need a consistent schedule. Being a fast food place, stores often lose people. You might get moved to another store in a completely inconvenient location with only a few weeks' notice. When this happens and you are being moved to a bad location, it is best to find another job as you will be hard-pressed on staying at your current location or requesting to be moved to a better one.

      2.0
      Oct 8, 2013

      Crazy and hectic

      Crew member
      Recommend
      Business Outlook

      Pros

      Had good coworkers that helped the time pass, got some discounts on food, was able to receive tips. Also got morning shifts which was favorable to getting the rest of the day free.

      Cons

      Customers can be rude, management yelled at you for being slow with taking orders even it wasn't your fault, rush hour is extremely hectic to point of dehydration, you and your clothes will smell, wasn't allowed to get paid breaks.

      Viewing 13312 - 13314 of 13,472 Reviews
      Related searches: Dunkin' jobs | Dunkin' salaries | Dunkin' benefits | Dunkin' interviews
      ReviewsDunkin' reviews

      Glassdoor has 14,041 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.