Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3173) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (435) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (142) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 637 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 627 reviews)); "Free coffee and free food" ((in 547 reviews)); "Very fun and nice coworkers" ((in 481 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 448 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1162 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1019 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 458 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 221 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 153 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,467 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

May 13, 2013

Free Donuts

Barista

Recommend

Business Outlook

Pros

The environment was friendly and relax.

Cons

There are no benefits. It was very difficult to move up or to make more money.

3.0

May 13, 2013

It was okay

Crew member

Recommend

Business Outlook

Pros

A lot of tips, as well as great hours and reasonable. Lot's of communication skills learned. Great confidence gained.

Cons

Some employees would work more than others and some would have to pick up the slack.

3.0

May 10, 2013

A little about dunkin donuts

Crew member

Recommend

Business Outlook

Pros

Tips are great Manager is nice workers are ok Everyday is different For the most part the job is simple. It just takes awhile to learn everything but nothing over the top! You make sandwiches coffee, coolattas, lattes etc. You clean, throw out the trash, restock, refill and and do inventory. A little much for minimum wage but overall with the tips combined it's a great first job. It just depends of the manager , workers and what customers you get. Everyday is different!

Cons

A lot to learn Standing all day Rude customers No breaks No overtime You occassionally get a customer that isn't sastisfied with anything, and expects a little too much. One moment there will be nobody in the store and next you have a line leading outside the door of the store and people get restless. Slightly stressful. There are no breaks. It's terrible when other coworkers are slacking and you need to pick up their slack so that you wont fall behind and get in trouble for their actions. One major thing about dunkin donuts is that there is no overtime even if you go above 40 hours in a week. Those extra hours gets counted intto your next pay check. Which is somwhat great if you work less then the week before but overall it slightly annoys me.

Viewing 13348 - 13350 of 13,467 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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