Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3173) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (435) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (142) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 660 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 614 reviews)); "Free donuts and free coffee" ((in 538 reviews)); "Good coworkers and easy to learn" ((in 501 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 454 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1158 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1037 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 463 reviews)); "No benefits or 401k and cut hours" ((in 219 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 141 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,467 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Apr 4, 2013

Crew Member/Opener

Crew member

Recommend

Business Outlook

Pros

Free coffee drinks, discounts on food

Cons

Extremely early hours, short 30 min break during 8 hr shifts

3.0

Mar 28, 2013

Fair, everything else is good except that managers and shift leaders are rude

Crew member

Recommend

Business Outlook

Pros

first of all you get free lunch during your breaks, lol! , then you get to serve different types of guest, that is you get to meet a lot of people. It also gives you an eye opening on the operations of fast food resturants. The franchisee(s) are also very respectful in their relation to crew members

Cons

what i hate about this job is that the managers are mostly uneducated so they could be nasty and rude to crew members

2.0

Mar 27, 2013

Good if you like interacting with people, bad if you want to be respected.

Crew member

Recommend

Business Outlook

Pros

Get to have coffee whenever you want. Conversing with others and enjoying a sense of community.

Cons

You are not respected whatsoever by managerial staff. Your rights are taken away if things get 'too busy.'

Viewing 13360 - 13362 of 13,467 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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Ratings by category

Ratings by demographic groups

Reviews by job title

Crew Member/Opener

Fair, everything else is good except that managers and shift leaders are rude

Good if you like interacting with people, bad if you want to be respected.

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