Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,465 total reviews)

      Paul Brown

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Nov 25, 2012

      Love the coffee

      Coffee boy
      Recommend
      Business Outlook

      Pros

      Great coffee, customer service at its best

      Cons

      Compensation. The things you see done to this food and you will never eat here again

      5.0
      Nov 15, 2012

      great work enviorment and helpful managers

      Crew
      Recommend
      Business Outlook

      Pros

      Recieved many hours and help learning the menu and the most efficient way to take down orders, while being part of a gleeful team lead by a competent shift leader.

      Cons

      Customers come in pulses. Twelve o'clock the drive-trhu and the walk-in become filled with many people who want their food before their lunch break ends. the company could be a little more helpfull in teaching the employees how to deal with rowdy customers.

      2.0
      Nov 14, 2012

      Not well managed

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Flexible scheduling, and I can't think of anymore.

      Cons

      The employees do not have good work ethics. Many call offs, coming in late, standing around and using cell phones. They are very seldom held accountable for their actions.

      Viewing 13384 - 13386 of 13,465 Reviews
      Related searches: Dunkin' jobs | Dunkin' salaries | Dunkin' benefits | Dunkin' interviews
      ReviewsDunkin' reviews

      Glassdoor has 14,033 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.