Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3171) , Cashier (1421) , Shift Leader (842) , Barista (834) , Cashier/Barista (435) , Sales Associate/Cashier (330) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (142) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 649 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 628 reviews)); "Free coffee and free food" ((in 510 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 489 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 447 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1147 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1014 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 466 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 151 reviews)); "Most positions are minimum wage; you're not being paid for any skills or prior knowledge; you are hired for your ability to do physical labor." ((in 113 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,461 total reviews)

Paul Brown

50% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Jun 7, 2026

Great team and management, but often understaffed

Team leader

Recommend

Business Outlook

Pros

I liked my manager, owner, and team a lot

Cons

Very busy, a lot of days were very understaffed.

5.0

Jun 6, 2026

Fast-paced and fun environment with great coworkers

Anonymous employee

Recommend

Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

5.0

Jun 5, 2026

Good

Part time service crew

Recommend

Business Outlook

Pros

Good place to work as a college student

Cons

Honestly just being short staffed

Viewing 13 - 15 of 13,461 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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Reviews by job title

Great team and management, but often understaffed

Fast-paced and fun environment with great coworkers

Good

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