Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3179) , Cashier (1424) , Shift Leader (843) , Barista (837) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 655 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 632 reviews)); "Free coffee and free food" ((in 515 reviews)); "Very fun and nice coworkers" ((in 493 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 457 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1155 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1023 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 468 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 207 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 152 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,486 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Apr 20, 2017

work history

Cashier

Recommend

Business Outlook

Pros

great hours, i would pretty much set my own hours

Cons

very busy everyday i came in and no breaks

3.0

Apr 5, 2017

Depends on the Franchisee

Baker

Recommend

Business Outlook

Pros

Will always need workers, given people will always want donuts. For bakers or line workers the pay and benefits are decent. Hours vary depending on what type of kitchen you work for

Cons

It is hard physical labor (in the kitchen), one usually needs to buy their own back brace and decent shoes. At my old job, one may not get good hours. And the pay only got better when the Manager at the time fought for it. One should expect being asked for a lot with little gratitude given back.

4.0

Mar 23, 2017

Good place to work, friendly atmosphere

Crew member

Recommend

Business Outlook

Pros

Free coffee & food while working, benefits, tips

Cons

High employee turnover rate, less than friendly patrons

Viewing 199 - 201 of 13,486 Reviews

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Dunkin Donuts Crew Member

Dunkin'

Dunkin' reviews

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work history

Depends on the Franchisee

Good place to work, friendly atmosphere

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