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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,486 total reviews)

      Paul Brown

      51% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      13K reviews
      3.0
      May 19, 2017

      Ok for Experience

      Crew member
      Recommend
      Business Outlook

      Pros

      Once you learn the basics of the job, Its pretty straightforward and simple.

      Cons

      Weird hours that can switch from any moment. I'd be closing one night and then opening the next. Extremely busy during the morning-afternoon hours but then dies down

      3.0
      May 3, 2017

      Crew Member

      Crew member
      Recommend
      Business Outlook

      Pros

      -Easy Work -Fast Paced Environment -Opportunities -Flexible hours

      Cons

      -No Training; thrown in like a fish out of water -Rude staff -No benefits

      4.0
      Apr 30, 2017

      Crew Member

      Crew member
      Recommend
      Business Outlook

      Pros

      Tips, lots of people available to cover shift, options to become a shift leader quick, shifts usually are 5, 6, or 8 hrs, 50% off food on break, free donut and coffee refill on break, so fast paced shift goes by fast, burn lots of calories, sometimes bring free foid home on holidays when closing early, get free tshirts to wear on weekends once in awhile, get to know your regulars, management flexible with days off/needing to make changes to your schedule/helping you find a replacement, get Dunkin Dollars for doing good things that give you paid days off or gas cards.

      Cons

      Standing on feet for too long, very short break, slow increase in salary, tips only start after training, need to be able to work all positions and can be overwhelming at first to remember everything, some drinks are complicated, can't leave floor until everything is stocked and cleaned and that means you're sometimes staying over 30 minutes, headsets hurt head and ears, you become a coffee drinker, eat donuts, they sometimes miss your break, carpal tunnel in wrists from being a cashier and drink making, very fast paced, don't close until 2pm on all holidays now except Christmas, uniform is plain and have to wear hair in bun/ no ponytails, smile so much for customers your face hurts, costumers who haven't had their coffee yet can be grouchy, we're currently in the middle of streamlining our menu and some customers are upset we got rid of things.

      Viewing 196 - 198 of 13,486 Reviews
      Related searches: Dunkin' jobs | Dunkin' salaries | Dunkin' benefits | Dunkin' interviews
      ReviewsDunkin' reviews

      Glassdoor has 14,055 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.