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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,489 total reviews)

      Paul Brown

      51% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      13K reviews
      4.0
      Feb 9, 2017

      Crew member and Baker

      Part time crew member
      Recommend
      Business Outlook

      Pros

      Manager and assistant manager very friendly and great to work for. Co workers friendly.

      Cons

      Not getting enough hours. As low as 17.5 to 18 hours and lots of hours cut to all employees

      4.0
      Feb 5, 2017

      Fantastic starting job

      Crew member
      Recommend
      Business Outlook

      Pros

      I've found the management to be really good. Sometimes there's a bit of a language barrier because my manager isn't fluent in English, but the owner always helps out with that. The payment is really incredible given that this is my first job and I'm only part time. All donuts, coffee, and food is free for me. The only thing I have to pay for is drinks from the cooler. It's very easy to learn, and since I live in a small town, I get close with a lot of customers and have lots of regulars.

      Cons

      Depending on the location, afternoon and night shifts can be veeeeery boring. You're still getting paid, but time goes by very slow without a constant stream of customers. My manager is also pretty strict about uniform, aka blue jeans, white shirt, apron, and dunkins hat, but you can wear a dunkin' donuts sweater in the colder months. Also, your feet will hurt from standing for so long.

      5.0
      Jan 29, 2017

      Crew Member

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great atmosphere. Friendly customers.

      Cons

      Late shifts, Poor Management.

      Viewing 205 - 207 of 13,489 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,058 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.