Dunkin' reviews

3.3

43% would recommend to a friend

(13,489 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Dec 28, 2016

Restaurant Manager

Recommend
Business Outlook

Pros

Nice upper management . I have a great staff and wonderful guests. The pay is nice too.

Cons

6 days a week. No paid holidays. Only regular pay on holidays. Only 1 week paid vacation and 3 personal days.

1.0
Dec 24, 2016

3 Years at Dunks

Recommend
Business Outlook

Pros

If you love Coffee and donuts, you can have all you want. Some of your regulars are really nice to converse with and great tippers Extra cash and spare change for little things before paycheck

Cons

-Dunkin donuts tries so hard to be a fast food drive thru without the proper equipment -NO chance in promotion, people quit before then and the always hire upper management externally. -Sandwiches BURN the workers -The workers that opener the store and the workers that close it are constantly at war -Extremely rude customers and one who will be super particular and have a fit if you can't remember her coffee which is a Extra large hot coffee with 12 milks, 3 creams, 2 sweet and low 1 shot of french vanilla and caramel swirl but they swirl goes in last but in a medium Latte cup with whip cream. -The managers and district managers are incompetent and the shift leaders actually run the store.

2.0
Dec 5, 2016

Dunkin Donuts

Anonymous employee
Recommend
Business Outlook

Pros

Work was interesting and fast paced.

Cons

No breaks, checks ran a week behind, was told I'd be paid 8.00 per hour but only received 7.25 per hour.

Viewing 208 - 210 of 13,489 Reviews

Glassdoor has 14,058 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.