Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3180) , Cashier (1424) , Shift Leader (843) , Barista (838) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Flexible hours mean that you can really do no wrong so long as you show up" ((in 639 reviews)); "Free food is nice and at least at the Dunkin I work at has some down time" ((in 634 reviews)); "Free coffee and free food" ((in 516 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 493 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 439 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1161 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1011 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 466 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 142 reviews)); "Most positions are minimum wage; you're not being paid for any skills or prior knowledge; you are hired for your ability to do physical labor." ((in 113 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,490 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

1.0

Mar 2, 2016

The worst place I've ever worked, and I've worked everywhere.

Crew member

Recommend

Business Outlook

Pros

- Its a very easy job to get - helps you learn customer service skills - sometimes you get food 50% off -cheap food

Cons

-Extremely low pay -long hours - lots of bending over and moving around - around extreme temperatures; either way too hot near over, or too cold in freezer -little to no room to move around -horrible colors. Brown, orange, and pink? I want to kill myself. - everything here is extremely poor quality

4.0

Mar 1, 2016

not to bad

Assistant store manager

Recommend

Business Outlook

Pros

everyone is nice but we don't have enough help no one stays long--everyone seems to just be passing through

Cons

florida people have no hustle in them so those of us that do end up working harder because of them

2.0

Feb 19, 2016

The employees need to be held accountable for all that is expected of them.

Shift leader

Recommend

Business Outlook

Pros

If you have a good crew and manager, it's a fun and easy job and you get to meet a lot of cool people everyday. Also, no two days are the same.

Cons

What makes it hard is people sometime don't take their job seriously so they are repeatedly late or call out. That puts more strain on those working and causes resentments if it happens too often. Also if there is too low of a pay, you will lose good workers because of it. There always seems to be a revolving door.

Viewing 229 - 231 of 13,490 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Camarao Express

3.8★Compensation & Benefits

Jobs at Dunkin'

Dunkin'

Dunkin' reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The worst place I've ever worked, and I've worked everywhere.

not to bad

The employees need to be held accountable for all that is expected of them.

Top companies for "Compensation and Benefits" near you

Jobs at Dunkin'

Dunkin' reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Dunkin' reviews FAQs

Jobs at Dunkin'