Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3180) , Cashier (1424) , Shift Leader (843) , Barista (838) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 645 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 632 reviews)); "Free coffee and free unifotm" ((in 519 reviews)); "Very fun and nice coworkers" ((in 491 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 453 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1151 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1026 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 474 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 149 reviews)); "No breaks and very tiring" ((in 112 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,492 total reviews)

Paul Brown

51% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

1.0

Aug 22, 2013

No good

Crew

Recommend

Business Outlook

Pros

Good tips and people will like be happy so you wont mess up their coffee

Cons

Doesn't pay overtime, and people are rude they tend to ditch you and all

3.0

Jul 21, 2013

The customers are fafor.ous, but the franchise owners can be a challenge to work ofr

Cashier

Recommend

Business Outlook

Pros

It is a fast paced job, and fairly easy to learn. Customer service is a skill, and this is a great place to practice!

Cons

There is much to learn so that at times depending on the part you are being trained for, it can be challenging to remember everything. The good side is there is always someone there to help you!

1.0

May 2, 2013

I'll never look at Dunkin' the same way

Shift leader

Recommend

Business Outlook

Pros

tips, decent customers, good practice in customer service

Cons

no benefits of any kind, nowhere near decent pay for work required-this includes manager positions, owners incredibly rude and condescending.

Viewing 286 - 288 of 13,492 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Camarao Express

3.8★Compensation & Benefits

Jobs at Dunkin'

Dunkin Downtown Bakersfield $20/hr

Dunkin Donuts Crew Member

Dunkin Team Member - Overnight

Dunkin'

Dunkin' reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No good

The customers are fafor.ous, but the franchise owners can be a challenge to work ofr

I'll never look at Dunkin' the same way

Top companies for "Compensation and Benefits" near you

Jobs at Dunkin'

Dunkin' reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at Dunkin'

Dunkin' reviews FAQs