Great training and helpful colleagues, but client demands vary - Customer Service Representative Atento Employee Review

2.0
Jun 4, 2026
Recommend
Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

4.0
May 25, 2026
Recommend
Business Outlook

Pros

The epitome of "you get what you put into it". If you work hard, and utilize the training/resources, you can build a lot of great experience. A great work environment, very understanding and kind managers.

Cons

Not a lot of room to grow

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