Is Atento a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Atento have rated their employer with 4.2 out of 5 stars in 82 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Customer Service Representative Jobs at Atento now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Atento .

Does Atento pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Atento with 3.9 out of 5 stars based on 82 anonymously submitted employee reviews. This is 32.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Atento .

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1437) , Atendente De Call Center (661) , Teleoperador (361) , Operador De SAC I (291) , Supervisor (251) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Telemarketing (96) , Especialista Em Atendimento Ao Cliente (95) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 28 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Buen clima laboral, horario flexible" ((in 13 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 30 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 11 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

Skip to content Skip to footer

Notifications

Atento

Atento Customer Service Representative reviews

4.2

60% would recommend to a friend

(82 total reviews)

Dimitrius Oliveira

94% approve of CEO

55% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Culture & values

3.7

Senior management

Customer Service Representative employees have rated Atento with 4.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. Atento is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Gerenciamento e consultoria industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

2.0

Jun 4, 2026

Great training and helpful colleagues, but client demands vary

Customer service representative

Recommend

Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

5.0

Apr 17, 2026

Overworked

Customer service representative

Recommend

Business Outlook

Pros

Good Salary range Good campaing (PNC bank) Warm work enviroment

Cons

Quite overworked Good but noisy workplace.

5.0

Dec 8, 2025

Chill job

Customer service representative

Recommend

Business Outlook

Pros

Good hours. Not strict on hours

Cons

Management not that great .

Viewing 1 - 3 of 82 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Boston Consulting Group

4.4★Compensation & Benefits

Jobs at Atento

Especialista I (Customer Service - Voz | WhatsApp) 5x2 - Unidade Santana

Atento reviews FAQs

Atento reviews Atento Customer Service Representative reviews

Atento

Atento Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great training and helpful colleagues, but client demands vary

Overworked

Chill job

Top companies for "Compensation and Benefits" near you

Jobs at Atento

Atento reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Atento reviews FAQs

Jobs at Atento